Front of House
Sandymount, Dublin 4
As a Front of House Team Member at our restaurant in Sandymount, Dublin 4, you will be an integral part of our customer-focused team. You'll play a crucial role in ensuring our guests receive impeccable service from the moment they step through our doors. Your friendly demeanour, attention to detail, and passion for creating a welcoming atmosphere will contribute to the overall success of our establishment.
- Greet and welcome guests with a warm and genuine demeanour upon arrival.
- Escort guests to their tables, ensuring they are comfortable and informed about the menu and specials.
- Take accurate food and drink orders and relay them to the kitchen and bar staff promptly.
- Provide recommendations on menu items and assist guests with any dietary preferences or restrictions.
- Ensure timely delivery of food and beverages to guests' tables.
- Monitor guest satisfaction and promptly address any concerns or special requests.
- Maintain a clean and organised front of house area, including tables, chairs, and common areas.
- Process payments and handle cash and electronic transactions accurately.
- Collaborate with team members to create a seamless and enjoyable dining experience.
- Uphold restaurant policies and standards, including hygiene and safety regulations.
- Previous experience in a customer-facing role, preferably in a restaurant or hospitality setting.
- Excellent communication skills and a friendly, approachable attitude.
- Strong multitasking abilities and the ability to work effectively under pressure.
- Knowledge of food and beverage service procedures is a plus.
- Exceptional attention to detail and a proactive mindset.
- Flexibility to work evenings, weekends, and holidays as required.
- Competitive hourly wage and tips.
- Opportunity to work in a dynamic and engaging team environment.
- Gain valuable experience in the hospitality industry.