Description

Job Title: Front of House Team Member

Location: Charlottes Way, Dublin

Job Type: Full-time

About Us: A dynamic and customer-focused establishment committed to delivering an outstanding dining experience. Located in the heart of Dublin, our restaurant prides itself on excellent service, delectable cuisine, and a welcoming atmosphere. We are currently seeking enthusiastic individuals to join our Front of House team and contribute to the success of our establishment.

Position Overview: As a Front of House Team Member, you will be an essential part of our customer service team, responsible for creating a positive and memorable experience for our guests. You will play a pivotal role in ensuring smooth operations in the dining area, handling guest interactions, and contributing to the overall success of our restaurant.

Responsibilities:

Customer Service:Greet and welcome guests with a warm and friendly demeanor.
Provide detailed information about the menu, including specials and recommendations.
Address guest inquiries, concerns, and special requests with professionalism and courtesy.

Order Management:Efficiently take and process customer orders using our POS system.
Collaborate with kitchen and bar staff to ensure timely preparation and delivery of orders.
Monitor and manage table turnover to optimize the guest experience.

Dining Area Maintenance:Maintain a clean and organized dining area, including table setup, clearing, and resetting.
Ensure compliance with health and safety regulations and uphold high cleanliness standards.

Team Collaboration:Work closely with colleagues to create a cohesive and efficient Front of House team.
Communicate effectively with kitchen and bar staff to facilitate smooth operations.

Opening and Closing Procedures:Assist in opening and closing duties, including cash handling and reconciliation.
Contribute to maintaining an organized and well-prepared environment for daily operations.

Qualifications:

Previous experience in a customer service or Front of House role is preferred.

Exceptional interpersonal and communication skills.

Ability to thrive in a fast-paced environment and remain calm under pressure.

Basic math skills for order processing and transaction handling.

Team-oriented with a positive and proactive attitude.

Flexibility in scheduling, including evenings, weekends, and holidays.

How to Apply: Interested candidates are invited to submit their resume and a cover letter. Please include relevant details about your experience and explain why you would be a valuable addition to our Front of House team.